How to Complete Proof of Address Verification on BYDFi (PC)

To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete Proof of Address (POA) verification as part of the identity verification process.

This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.

📌 What Is Proof of Address Verification?

Proof of Address is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.

⚠️ Please complete KYC verification before starting the Proof of Address process.

✅ How to Complete Proof of Address Verification (PC)

1. Log in to Your BYDFi Account

Log in to your account, and click "Identity Verification" from the menu.

2. Begin Proof of Address Verification

Look for the section titled “Residential Information”, then click the “Submit” button.

3. Fill in Personal Information

Enter your residential address and you will be redirect to verification page

4. Upload an Accepted Document

Under proof of address, click upload to upload your document

Choose and upload one of the following documents as proof of your current address:

• Utility bill (electricity, water, gas, etc.)
• Bank statement
• Credit card statement
• Rental Agreement
• Mortgage Statement

📌 Requirements for the document:

• Issued within the last 3 months
• Clearly shows your full name, residential address, and issue date
• Must be in PDF, JPG, or PNG format, under 5MB
• Screenshots are not accepted
• No markings or alterations are allowed.

5. Submit and Wait for Approval

After uploading your document, click “Submit” to complete the process.

Your submission will be reviewed by the system, typically within 1 hour.

⏱️ How Long Does Address Verification Take?

Most Proof of Address submissions are reviewed and approved within 60 minutes, but in some cases, it may take longer depending on the quality of the uploaded document.

💬 Need Help?

If you experience any issues or have questions about the KYC verification process, our team is here to assist you.

You can contact BYDFi Customer Support via:

• Live Chat – Available 24/7 through the BYDFi app or website
• Email: cs@bydfi.com

We’re here to help you complete your verification smoothly and securely.