Account Assets

Account Management

Account Security

Identity Verification (KYC)

Mobile & E-mail

Account & Security

Deposit

Withdrawal

Deposit & Withdrawal

My Rewards

Gift

Invite Friends

Reward Center

BYDFi Benefits

Web & App

Affiliate

Fees

About BYDFi

Contact Us

Others

Terms of Service

<p style="text-align: start;">To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p style="text-align: start;">This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📌 What Is Proof of Address Verification?</h2><p style="text-align: start;"><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p style="text-align: start;">⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">✅ How to Complete Proof of Address Verification (APP)</h2><h3>1. Log in to Your BYDFi Account</h3><p>Open the BYDFi app, log in to your account, and tap the profile icon in the top-left corner.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" alt="BYD.1752638567964.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" style="width: 50%;"/></p><h3>2. Access the Identity Verification Page</h3><p>Tap the <strong>“Standard”</strong> button next to your profile icon to enter the identity verification section.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" alt="BYD.1752639016008.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" style="width: 50%;"/></p><h3>3. Start the Address Verification Process</h3><p>In the <strong>“Proof of Address”</strong> section, tap the <strong>“Submit”</strong> button to begin.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" alt="BYD.1752639044342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" style="width: 50%;"/></p><h3>4. Enter Your Residential Address</h3><p>Fill in your full residential address. After entering the details, the system will direct you to the document upload page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" alt="BYD.1752638661903.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" style="width: 50%;"/></p><h3>5. Upload a Valid Proof of Address Document</h3><p>Tap <strong>“Upload”</strong> under the Proof of Address section to submit a valid document.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" alt="BYD.1752638692586.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" style="width: 50%;"/></p><p>You can upload one of the following as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental agreement</li><li>Mortgage statement</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" alt="BYD.1752638719302.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" style="width: 50%;"></p><p><strong>📌 Document Requirements:</strong></p><ul><li>Must be issued within the last 3 months</li><li>Must clearly display your full name, residential address, and issue date</li><li>Accepted formats: PDF, JPG, or PNG (file size must be under 5MB)</li><li>Screenshots are not accepted</li><li>No marks, edits, or obstructions on the document</li></ul><p style="text-align: start;"><br></p><h3 style="text-align: start;"><strong>6. Submit and Wait for Approval</strong></h3><p style="text-align: start;">After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">⏱️ How Long Does Address Verification Take?</h2><p style="text-align: start;">Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">💬 Need Help?</h2><p style="text-align: start;">If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p style="text-align: start;"><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li style="text-align: start;"><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li style="text-align: start;">Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p style="text-align: start;">We’re here to help you complete your verification smoothly and securely.</p>

How to Complete Proof of Address Verification on BYDFi (APP)

How to Complete Proof of Address Verification on BYDFi (APP)｜BYDFi Help Center

<p>To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p>This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p><br></p><h2>📌 What Is Proof of Address Verification?</h2><p><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p>⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p><br></p><h2>✅ How to Complete Proof of Address Verification (PC)</h2><h3><strong>1. Log in to Your BYDFi Account</strong></h3><p>Log in to your account, and click <strong>"Identity Verification"</strong> from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" alt="BYD.1753172775141.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" style="width: 100%;"/></p><h3><strong>2. Begin Proof of Address Verification</strong></h3><p>Look for the section titled <strong>“Residential Information”</strong>, then click the <strong>“Submit”</strong> button.<img src="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" alt="BYD.1752557033342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" style="width: 100%;"/></p><h3><strong>3. Fill in Personal Information</strong></h3><p>Enter your residential address and you will be redirect to verification page<img src="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" alt="BYD.1752557181381.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" style="width: 100%;"/></p><h3><strong>4. Upload an Accepted Document</strong></h3><p>Under proof of address, click upload to upload your document<img src="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" alt="BYD.1752557639467.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" style="width: 100%;"/></p><p>Choose and upload <strong>one</strong> of the following documents as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental Agreement</li><li>Mortgage Statement</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" alt="BYD.1752557881273.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" style="width: 100%;"/></p><p>📌 <strong>Requirements for the document:</strong></p><ul><li>Issued within the last 3 months</li><li>Clearly shows your full name, residential address, and issue date</li><li>Must be in PDF, JPG, or PNG format, under 5MB</li><li>Screenshots are not accepted</li><li>No markings or alterations are allowed.</li></ul><p><br></p><h3><strong>5. Submit and Wait for Approval</strong></h3><p>After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p>Your submission will be reviewed by the system, typically within <strong>1 hour</strong>.</p><p><br></p><h2>⏱️ How Long Does Address Verification Take?</h2><p>Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/frdmgq8rtfgj?title=How+to+Contact+BYDFi+Online+Customer+Service+%28PC%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete Proof of Address Verification on BYDFi (PC)

How to Complete Proof of Address Verification (PC)｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" alt="BYD.1735814868959.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" style=""/></p><p><br></p><p><strong>KYC</strong>, short for <strong>Know Your Customer</strong>, is a verification process that helps financial and crypto platforms confirm the identity of their users. It ensures that the personal information provided is accurate, valid, and compliant with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.</p><p><br></p><h2>📌 What Is the Purpose of KYC?</h2><p>KYC is not just a regulatory requirement — it’s also a key measure for protecting user accounts and platform security. By completing KYC verification, platforms can help prevent:</p><ul><li>Fraudulent activities</li><li>Money laundering</li><li>Account misuse</li><li>Identity theft and impersonation</li></ul><p>KYC also contributes to creating a transparent and compliant trading environment.</p><p><br></p><h2>🛡️ Why Do You Need to Complete KYC on BYDFi?</h2><p>To ensure secure and compliant transactions, <strong>BYDFi requires all users who deposit fiat currencies to complete KYC verification before making any withdrawals</strong>.</p><ul><li>If you top up your account using bank transfers or other fiat deposit methods, KYC must be completed before crypto withdrawals are enabled.</li><li>Once submitted, KYC applications are reviewed within 1 hour (typically faster).</li></ul><p><br></p><h2>📄 What Documents Are Required for KYC?</h2><p>To complete the KYC process, you will usually need to provide:</p><ul><li>A valid government-issued ID (passport, national ID card, or driver’s license)</li><li>A selfie or facial recognition for identity match</li><li>Proof of address (such as a utility bill or bank statement — if required)</li></ul><p>Once your KYC is approved, your account will gain full access to key features such as withdrawals, higher withdrawal limits, and participation in platform campaigns.</p><p><br></p><h2>✅ Benefits of Completing KYC Verification</h2><ul><li>Strengthens account security</li><li>Prevents fraud and unauthorized access</li><li>Unlocks fiat deposit and crypto withdrawal functions</li><li>Ensures compliance with global regulations</li></ul><p>Need help with your KYC process? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>24/7 Live Support</strong></a> through the app or website.</p>

What Is KYC Verification?

What Is KYC Verification?｜BYDFi Help Center

<h2>🔒 Why Do I Need to Complete Identity Verification?</h2><p>Completing <strong>KYC (Know Your Customer)</strong> verification is a crucial step to protect your account and comply with global regulations. It helps prevent <strong>fraud, identity theft, money laundering</strong>, and <strong>terrorist financing</strong>.</p><p>Once your KYC verification is approved, you’ll unlock full access to all BYDFi platform features, including:</p><ul><li>Fiat deposits and crypto withdrawals</li><li>Higher withdrawal limits</li><li>Participation in promotions and trading activities</li></ul><p><br></p><h2>✅ How to Complete KYC Verification (APP)</h2><h3><strong>1. Go to Identity Verification</strong></h3><p>Log in to your BYDFi account and click the <strong>“Complete Identity Verification”</strong> pop-up message to get started.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" alt="BYD.1752568825270.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" style="width: 50%;"/></p><h3><strong>2. Start the Verification Process</strong></h3><p>Under <strong>Proof of Identity</strong>, click the <strong>“Verify”</strong> button to begin uploading your documents and completing the required steps.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" alt="BYD.1752568877343.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" style="width: 50%;"/></p><h3><strong>3. Fill in Personal Information and Upload Documents</strong></h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" alt="BYD.1752568901395.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" style="width: 50%;"/></p><ul><li>Select your country/region</li><li>Enter your first name and last name</li><li>Follow the instructions to upload your identity document (passport, ID card, or driver’s license)</li></ul><p>After submitting your information, the system will begin the review process automatically.</p><p><br></p><h2>📍 Frequently Asked Questions</h2><h3>⏱️ How long does KYC verification take?</h3><p>KYC applications are typically reviewed <strong>within 1 hour</strong>, but the actual processing time may vary depending on the quality of the submitted documents and upload status.</p><p><br></p><h3>📋 What types of identity documents can I upload?</h3><p>You may upload one of the following valid documents:</p><ul><li>A valid <strong>passport</strong></li><li>A <strong>government-issued ID card</strong></li><li>A valid <strong>driver’s license</strong></li></ul><p>Please ensure the document is in <strong>color</strong>, and all information is <strong>clearly visible and unobstructed</strong>.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete KYC Verification on BYDFi (APP)

How to Complete KYC Verification on BYDFi (APP)｜BYDFi Help Center

<h2>🔒 Why Do I Need to Complete Identity Verification?</h2><p>Completing <strong>KYC (Know Your Customer)</strong> verification is a crucial step to protect your account and comply with global regulations. It helps prevent <strong>fraud, identity theft, money laundering</strong>, and <strong>terrorist financing</strong>.</p><p>Once your KYC verification is approved, you’ll unlock full access to all BYDFi platform features, including:</p><ul><li>Fiat deposits and crypto withdrawals</li><li>Higher withdrawal limits</li><li>Participation in promotions and trading activities</li></ul><p><br></p><h2>✅ How to Complete KYC Verification (PC)</h2><h3><strong>1. Go to Identity Verification</strong></h3><p>Log in to your account and click <strong>"Identity Verification"</strong> from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1752556870599.image.png" alt="BYD.1752556870599.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752556870599.image.png" style="width: 100%;"/></p><h3><strong>2. Start the Verification Process</strong></h3><p>Under <strong>Proof of Identity</strong>, click the <strong>“Verify”</strong> button to begin uploading your documents and completing the required steps.<img src="https://uploads.bydfi.in/events/cms/BYD.1752554346015.image.png" alt="BYD.1752554346015.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752554346015.image.png" style="width: 100%;"/></p><h3><strong>3. Fill in Personal Information and Upload Documents</strong></h3><ul><li>Select your country/region</li><li>Enter your first name and last name</li><li>Follow the instructions to upload your identity document (passport, ID card, or driver’s license)</li></ul><p>After submitting your information, the system will begin the review process automatically.<img src="https://uploads.bydfi.in/events/cms/BYD.1752554554090.image.png" alt="BYD.1752554554090.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752554554090.image.png" style="width: 100%;"/></p><h2>📍 Frequently Asked Questions</h2><h3>⏱️ How long does KYC verification take?</h3><p>KYC applications are typically reviewed <strong>within 1 hour</strong>, but the actual processing time may vary depending on the quality of the submitted documents and upload status.</p><p><br></p><h3>📋 What types of identity documents can I upload?</h3><p>You may upload one of the following valid documents:</p><ul><li>A valid <strong>passport</strong></li><li>A <strong>government-issued ID card</strong></li><li>A valid <strong>driver’s license</strong></li></ul><p>Please ensure the document is in <strong>color</strong>, and all information is <strong>clearly visible and unobstructed</strong>.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/frdmgq8rtfgj?title=How+to+Contact+BYDFi+Online+Customer+Service+%28PC%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete KYC Verification on BYDFi (PC)

How to Complete KYC Verification on BYDFi (PC)｜BYDFi Help Center